.floating-chat-btn{position:fixed;bottom:160px;right:10px;background-color:#04c3dd;color:white;border-radius:50%;width:55px;height:55px;display:flex;justify-content:center;align-items:center;cursor:pointer;box-shadow:0 4px 10px rgba(0,0,0,.2);transition:transform .2s ease-in-out,background .3s ease-in-out;z-index:9999;animation:floatButton 2s ease-in-out infinite}.floating-chat-btn:hover{background-color:#028a9d;transform:scale(1.1)}@keyframes floatButton{0%,to{transform:translateY(0)}50%{transform:translateY(-8px)}}.chat-widget-container{position:fixed;bottom:80px;right:13px;width:350px;max-height:70vh;background:#fff;box-shadow:0 4px 10px rgba(0,0,0,.2);display:flex;flex-direction:column;transform:translateY(100%);opacity:0;visibility:hidden;transition:all .4s ease-in-out;z-index:10000}@media (max-width:768px){.chat-widget-container{width:90vw;right:5vw;bottom:60px}}.chat-widget-container.open{transform:translateY(0);opacity:1;visibility:visible}.chat-widget-header{background:#f7f7f7;padding:10px;font-size:14px;font-weight:500;border-bottom:1px solid #ddd;display:flex;justify-content:space-between;align-items:center}.close-icon{cursor:pointer}.chat-widget-body{padding:10px;flex:1 1}.chat-widget-body textarea{width:100%;height:100px;border:1px solid #ccc;border-radius:6px;padding:8px;resize:none;outline:none;font-size:14px}.chat-widget-footer{display:flex;justify-content:flex-end;padding:8px;border-top:1px solid #ddd}.send-btn{background:#6f42c1;color:white;border:none;padding:8px 12px;border-radius:5px;cursor:pointer;font-size:16px;transition:background .3s}.send-btn:hover{background:#5a34a1}.ticket-success-message{font-size:14px;color:green;font-weight:500}.chat-widget-body input,.chat-widget-body select,.chat-widget-body textarea{width:100%;margin-bottom:8px;padding:8px;font-size:14px;border:1px solid #ccc;border-radius:6px;outline:none}.styled-input,.styled-select,.styled-textarea{width:100%;padding:10px;margin-bottom:12px;border:1px solid #ddd;border-radius:6px;font-size:14px;background:#f9f9f9;transition:border-color .3s}.styled-input:focus,.styled-select:focus,.styled-textarea:focus{border-color:#04c3dd;outline:none;background:#fff}.styled-textarea{resize:none;min-height:80px}.file-upload-label{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;background-color:#f1f1f1;border:1px dashed #bbb;border-radius:6px;cursor:pointer;font-size:14px;color:#333;margin-bottom:10px;transition:background .3s ease}.file-upload-label:hover{background-color:#e9f9ff;border-color:#04c3dd}.file-input-hidden{display:none}.file-preview p{font-size:13px;margin:3px 0;color:#555}.ticket-success-message{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:20px;height:100%}.ticket-success-message p{margin-top:15px;font-size:16px;color:#333;font-weight:500}